Steps for the Current Owner

To transfer the CERES TAG devices from your CERES PORTAL account to another account follow the steps below. 

Step One

Login to your CERES PORTAL account, and from your dashboard select View Tags.

Step Two

Select the location of your tags, and “Apply Filters” to see a list of all tags at that location.

Step Three

From the list of tags returned, select the Visual ID’s of the tag's you are wanting to transfer (this is the number etched on the outside of your tags just below the solar panel), click the actions drop down and select “Transfer Tags Off my Location”.

Step Four

A box will appear directing you to 'Select a Reason' for transfer. Select ' Animals Sold to Known Owner'.

Step Five

Enter the email address of the new owner in the box provided. Hit Confirm. 

Step Six

You will no longer be able to find these tag Visual ID’s in your account, the new Owner will not see these Visual ID’s until they accept the transfer. 

You will receive an email notifying you that the transfer has been done.

 

Steps for the New Owner

To claim the Tags as the new owner follow the steps below. 

Step One 

Login to your CERES PORTAL Account. If you do not yet have a CERES PORTAL account you will need to create a new account.

Step Two

You should see a notification pending on your dashboard (if you don’t, please contact customer support). Click Resolve. 

Step Three  

This will take you to the 'Claim Tags Page'. The Tag Visual ID’s that have been transferred to you will be listed below. 

Step Four 

Select the tags you wish to claim ensuring the Visual ID’s listed match the tags you have. The Visual ID is the number etched on the outside of your tags just below the solar panel.

Step Five 

In the dropdown box above the Visual ID’s select the location you would like these tags to be assigned to. Make sure this is the correct location that links to your software so you can view tag data. 

Step Six

Select the 'Transfer' Button to Confirm.